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California State University,
Hayward
Emergency Procedures
Desk Reference
Purpose
This web page provides information to faculty, students, and staff members at the California State University, Hayward campus on procedures in the event of various emergencies or disasters at the campus. Questions should be addressed to the Office of the Vice President for Administration and Business Affairs or the Department of Public Safety.
This web page was authored by Ron Kihara, Assistant to the Vice President for Administration and Business Affairs, with grateful assistance from Craig Ishida, Director of Environmental Health and Safety, and Antonio Alvarez, Chief of the Department of Public Safety.
Emergency Personnel
At the Cal State Hayward campus, the following personnel manage during an emergency situation:
A. Emergency Operations Executive
The Vice President, Administration and Business Affairs acts as Emergency Operations Executive. All emergency personnel coordinate their efforts through the E.O. Executive, who in turn advises the President.
B. Campus Public Safety Chief
The Chief of Public Safety provides on-site management during an emergency situation and advises the Emergency Operations Director.
C. Director of Environmental Health and Safety
The Director of EH&S assists in keeping personnel safe during an emergency situation, and directs the Emergency Operations Center when the E.O.C. is activated by the Vice President, Administration and Business Affairs.
D. Building Safety Assistants (BSAs)
Each building on campus maintains a staff of volunteer BSAs whose primary responsibilities are to:
facilitate the orderly evacuation of their assigned areas in the event of a fire or other emergency;
insure that emergency services and Public Safety personnel are notified of an emergency situation;
assist emergency services personnel as requested.General Information
Reporting Emergencies
Dial 911. Notify Emergency Services that assistance is needed;
Be calm. Identify yourself, location of the incident, your location and telephone number;
Describe the incident to the Emergency Services dispatcher with as much specific detail as possible;
Remain on the line until the dispatcher has obtained all necessary information from you, and has given you instructions. Let the dispatcher hang up first.
Assembly Area
Each building at Cal State Hayward has its own designated assembly area:
Look to Building Safety Assistants (BSA's wear yellow caps and orange vests) for guidance to the assembly area.
For emergencies that affect more than one building, the University Assembly Area is the Amphitheater located between the Arts/Education Building and Robinson Hall.
Handicapped/Disabled
Whenever there is a building evacuation, we must be aware of the potential needs of those who are disabled. The following information will alert you to the concerns of the disabled.
° Permanently disabled persons should prepare for emergencies ahead of time by instructing a classmate, instructor or fellow staff member on how to assist them in case of emergencies;
°Visually Impaired/Blind. Offer your elbow to these persons, and guide them to a safe area. Make sure that they are fully informed of the situation, and what they are to do;
° Hearing Impaired/Deaf. Communicate with a short written message or speak slowly and directly to them. Use a minimum of words, and gesture them toward the nearest exit or place of safety;
° Wheelchair Bound. Consult with the individual to establish the best course of action. If it is necessary to wait for exits to clear, stay with them, or try to assign someone else to accompany them;
°If stairs must be negotiated, disabled persons may find it best to leave their wheelchair behind, and be carried by two assistants, if possible;
°Psychologically/Emotionally Disabled. Give the persons clear, concise instructions with a limit of one or two tasks to remember. ("Go down these stairs and leave the building. Join everyone in the Staff Parking Lot.") Assign a companion if possible.
Need-to-Know Items
Location of nearest Fire Alarm;
Location of nearest Fire Extinguisher;
Building Safety Assistants on my floor are.Fire Evacuation Procedures
General
Upon observation of a fire, move away from the area. Close doors and windows if time permits.
° Pull fire alarm as you leave the area
° Before opening a closed door, touch it first. Do not open a door that is hot to the touch.
° Assist any handicapped or disabled persons.
° Move well away from the building when evacuating.
Fire Alarms
°Each building has pull alarms on every floor; become familiar with the location of the alarms near your office or work area.
°The fire alarms emit a loud shriek that cannot be confused with any other sound. Evacuate the building immediately upon hearing this alarm.
°Do not assume that alarm is connected to the Fire Department or to Public safety; call 911 after leaving the building.
°Proceed to building assembly area. Wait for an announcement that the building is safe for reentry.
Reporting Violent or Criminal Behavior
If you re witness to, or are the victim of violence or theft, do not take unnecessary chances. Once you are out of harms way, immediately notify Public Safety by calling 911, or ask assistance in doing so. Give Public Safety the following information:
°nature of the incident;
°location of the incident;
°description of the person(s) involved.
If you feel endangered by hate language;, or sense that an explosive situation is developing, have a roommate or office colleague call Public Safety immediately. Do not allow a situation to escalate into violence. Discuss hypothetical situations with your roommate or department colleagues, and know what warning signs to recognize.
°In all situations, remain calm;
°Do not further provoke anger by your remarks or attitude.
Hazardous Material Response
General
When a spill, leak, or accident occurs involving a hazardous material or suspected hazardous material, ask yourself the following:
°Is this substance something that I have been trained to deal with?
°Can I insure the safety and health of other people in the area?
°Are the necessary supplies and equipment readily available?
If you answered "no" to any of these questions, or if you feel uncertain, call 911, Emergency Services.
If you answered "yes" to all of the above questions, correct the accident, but report the incident to the Environmental Health and Safety Officer, x4139, within one hour of the occurrence.
Reporting the Incident
°Be specific about the nature of the material involved;
°Give your name, your location, your phone #, and the location of the accident.
Assistance to Injured/Disabled
Before rushing in to assist a person who has been injured or disabled by the release of hazardous materials, assess the situation carefully. Do not become the second victim, or allow others to be similarly disabled. (For example, poisonous fumes may still linger where a person has collapsed from inhalation.)
If the situation allows, contaminated persons should immediately decontaminate themselves using available facilities such as eyewashes and/or emergency showers. Contaminated persons should avoid contact with others. Move to a safe place, remain calm, wait for Emergency Services personnel to assist you.
Evacuation
°Request assistance from someone willing to keep others away from the affected area;
°Use stairs to evacuate, do not use elevators;
°If the lives or safety of other building occupants is endangered, pull Fire Alarm to evacuate building;
°Once outside, move "upwind" of the contaminated area, at least 1,500 feet away from the affected area or building.
Earthquake Procedures
General
If you are INSIDE a building at the onset of an earthquake:
° Duck under a sturdy object, if possible, and hold onto it;
° Protect your neck and head with your arms, if no other protection is available;
° Avoid windows and other heavy objects that can shatter or fall;
° Stay under cover until the shaking stops;
° When leaving the building use stairs only, never use elevators.
If you are OUTSIDE a building at the onset of an earthquake:
° Move well away from trees, signs, buildings, electric poles and wires;
° Protect your head and neck with your arms from falling bricks, glass, plaster, and other debris as necessary.
Evacuation
If a major earthquake has occurred, proceed to the campus Assembly Area for further information and instruction. If the temblor was minor, and structural damage has not occurred, wait for the Incident Commander to give the "all clear" to return to normal activities.
Bomb Threats
General
The Department of Public Safety will evaluate the information received from a bomb threat, and with the University President, determine the appropriate response. Bomb threats are usually communicated by telephone. If you receive such a call, ask if the caller will speak with Public Safety, and transfer the call if possible. If the caller insists in speaking only to you, try to determine:
° Time the bomb is to explode;
° Location of the bomb;
° What kind of bomb;
° Reason for the act.The following information should also be noted:
° Time of call
° Sex of caller, and estimated age (child, teen, adult);
° Speech patterns or accents;
° Emotional state of caller, and any other details, such as background noise, other voices, music.
Response
° Call Public Safety, 911, immediately;
° If deemed necessary, the targeted building will be evacuated;
° Move away from the building during the evacuation;
°Be familiar with your work area, and know if there are suspicious persons in your area;
° Never touch or approach suspicious objects; report them to Public Safety, 911.
Survival Kit Checklist
The following survival kit items are commonly stocked for emergencies. You should keep a kit in your apartment or home and a second one in your car. A third survival kit is recommended for your office. Include as many of the following items as is practical:
Water, a gallon or more per person if possible
Food supplies for 3-days; utensils, cups
Flashlight and spare batteries and bulbs
First aid supplies and soap
Battery-powered AM/FM radio with extra batteries
Heavy gloves, extra shoes, change of clothes
3-day supply of medicines, sanitary supplies
Out-of-state emergency telephone contacts (family)
Extra pair prescription glasses
Blanket (wool or thermal-type), pillowcase for bandages, plastic bags
Whistle
Tools can include: scissors, wrench, crowbar, pliers, multi-purpose knife (such as a Swiss Army knife), small shovel.
Key Phone Numbers
In case of emergency, family members can often best receive information from a designated relative or friend who is located out-of-state. Make a list of the person(s) your relatives and loved ones should contact to receive information about your family. Be sure to include:
Name of contact
Telephone number and complete address
Name of an alternate contact
Telephone number and complete address
Also, if you have school-aged children, make a list that can be used to contact their schools in an emergency. Include:
Child's name and grade
School name
Address
Telephone Number
Table of Contents
Purpose
Emergency Personnel
General Information
Reporting Emergencies
Assembly Area
Handicapped/Disabled
Need to Know Items
Fire Evacuation Procedures
General
Fire Alarms
Reporting Violent or Criminal Behavior
Hazardous Material Response
General
Reporting the Incident
Assistance to Injured/Disabled
Evacuation
Earthquake Procedures
General
Evacuation
Bomb Threats
General
Response
Survival Kit Checklist
Key Phone Numbers
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